one off basis, a choice between : the reimbursement of your ticket and, if you have a connecting flight, a return flight to the airport of departure at the. If the airline does not comply with its obligation to offer re-routing or return under comparable transport conditions at the earliest opportunity, it has to reimburse your flight costs. Exchange your EMD for cash. Please call us by telephone to book your flight and make sure you have your voucher near at hand. Assistance in the event of cancellation Airlines should offer you and provide assistance free of charge while you wait.
Step 3 : Use Alternative Dispute Resolution Entities (ADR) / Online Dispute Resolution (ODR) Step 4 : Going to court For flights between EU countries (operated by one airline) you may submit a claim for compensation under EU rules using the European Small Claims procedure. If the airline has offered you re-routing and you reach your final destination with a delay of 2, 3 or 4 hours, your compensation may be reduced. In some cases the airline operating the flight (also known as the operating air carrier) may not be the same as the one from which you bought your ticket. Compensation amounts (cash - A Flights up to 1,500 km: *250 - B Flights within the EU of more than 1,500 km, and all other flights between 1,500 and 3,500 km: *400 - C Non-EU flights of more than 3,500 km, with a delay. Important information for people submitting a claim to a claims agency: Information notice on relevant EU consumer protection, marketing and data protection law applicable to claim agencies' activities in relation to Regulation 261/2004 on air passenger rights Restart EU legislation Public consultations Get help and. The national authority should provide you with a non-binding legal opinion on how to proceed with your claim. How to use your TDC voucher. Read the, terms and Conditions of TDC vouchers. Reimbursement, re-routing or rebooking in the event of denied boarding The airline must offer you, on a one off basis, a choice between : the reimbursement of your ticket and, if you have a connecting flight, a return flight to the airport of departure. If the airline does not offer you the choice between reimbursement and re-routing but decides unilaterally to reimburse your original ticket, you are entitled to an additional reimbursement of the price difference with the new ticket (under comparable transport conditions).
Refundable emd voucher is eu compensation